Refund Policy

Refund Policy Effective Date: October 15, 2025 Last Updated: October 15, 2025 At GrowHigh Software Solutions (operated by Influencio Ads Private Limited), we believe in complete customer satisfaction and product confidence. We offer a No-Questions-Asked 7-Day Money-Back Guarantee on all eligible subscription plans purchased directly through https://growhigh.app . 1. 7-Day Money-Back Guarantee If, for any reason, you are not satisfied with your GrowHigh subscription or WhatsApp API service, you can request a full refund within 7 days of your initial payment ??? no questions asked. Simply write to us at billing@influencio.in or use our in-app ???Request Refund??? option within your dashboard. We???ll process your refund promptly, typically within 5???7 business days, to the original payment method used. 2. Eligibility for Refund The 7-day money-back policy applies to: New subscription purchases made through GrowHigh.app or authorized payment links. Upgrades or renewals made directly by the customer. Refunds do not apply to: Add-on credits, WhatsApp conversation costs billed by Meta. One-time setup or onboarding fees (if already executed). Custom API or integration services completed on request. Payments made after the initial 7-day window. 3. Refund Process Send Request ??? Email us at billing@influencio.in with your registered email and payment reference ID. Verification ??? We???ll verify the purchase date and plan details (no explanation required). Refund Initiation ??? Once confirmed, we???ll initiate the full refund. Timeline ??? The refund will reflect in your account within 5???7 business days, depending on your bank or payment gateway. 4. Mode of Refund Refunds will be issued to the same payment method used during purchase: UPI / Net Banking Debit / Credit Card Razorpay, AirPay, or SabPaisa payment gateway accounts No cash refunds or cross-account transfers will be made. 5. Subscription Cancellations If you wish to cancel your active subscription: You can cancel anytime from your GrowHigh Dashboard ??? Billing ??? Cancel Plan. Once canceled, your account will remain active until the end of the billing period. Refunds for cancellations after 7 days are not applicable. 6. Contact for Refunds For any refund or billing-related queries, please contact: Billing Department ???? billing@influencio.in ???? https://growhigh.app ???? Influencio Ads Private Limited No. 789, 3rd Floor, 10th Main, 5th Block, Jayanagar, Bengaluru, Karnataka, India ??? 560041 7. Important Note Refunds will be processed only for payments made directly through official GrowHigh channels. Refund requests made after 7 days from purchase are not eligible under this policy. In cases of misuse, multiple refund requests, or suspicious activity, GrowHigh reserves the right to decline a refund to prevent fraud. ??? Our Commitment We???re confident that GrowHigh will simplify your business communication and automations. But if you feel otherwise within 7 days of joining ??? we???ll return your money, no questions asked. Your trust means more to us than a transaction.