?????? Terms of Service (TOS)
Effective Date: October 15, 2025
Last Updated: October 15, 2025
GrowHigh Software Solutions, accessible at https://growhigh.app
(hereinafter referred to as ???GrowHigh???, ???we???, ???our???, or ???us???), is a SaaS platform owned and operated by Influencio Ads Private Limited, Bengaluru, India (???Company???).
These Terms of Service govern your use of the GrowHigh platform, including our WhatsApp API, automations, web dashboards, and mobile applications (collectively referred to as the ???Services???).
By registering, accessing, or using GrowHigh, you agree to these Terms. If you do not agree, please discontinue using our Services immediately.
1. Eligibility
You must:
Be at least 18 years old.
Represent a legitimate business entity or have authority to bind the entity to these Terms.
Use the platform only for lawful and authorized business communication.
2. Account Registration
To access GrowHigh, you must create an account and provide accurate information such as name, company name, email, and WhatsApp number.
You are responsible for:
Maintaining the confidentiality of your login credentials.
All actions performed under your account.
Notifying us immediately of any unauthorized access or misuse.
We reserve the right to suspend or terminate accounts for suspicious or fraudulent activity.
3. Use of Services
You agree to use GrowHigh only for legitimate business communication and automation purposes.
You must not:
Use the platform for spamming, unsolicited marketing, or illegal activities.
Misuse Meta???s WhatsApp Business API policies.
Attempt to copy, reverse engineer, or resell any part of the GrowHigh system.
Send messages containing harmful, discriminatory, or unlawful content.
Violation of these rules may result in immediate suspension and possible legal action.
4. WhatsApp API Usage
GrowHigh provides a licensed integration with Meta???s WhatsApp Business Platform.
By using the WhatsApp API, you agree to Meta???s WhatsApp Business Terms of Service
and Commerce Policy.
GrowHigh acts as a technical service provider (TSP) ??? we facilitate message delivery, templates, and automation.
You are the data controller, responsible for obtaining consent from your customers before sending messages.
Message templates must comply with Meta???s review standards.
We may restrict access if your account violates WhatsApp???s or Meta???s communication policies.
5. Subscription & Payments
GrowHigh operates on a subscription model based on usage and plan type.
All payments are processed securely through third-party gateways (e.g., Razorpay, AirPay, SabPaisa).
Subscription fees are non-refundable, except in cases of verified service failure.
Late or failed payments may lead to temporary suspension of services.
6. Data Privacy
Your data is handled in accordance with our Privacy Policy
.
We ensure compliance with applicable Indian and global data protection laws (including GDPR-equivalent standards).
You retain full ownership of your business and customer data.
GrowHigh acts as a data processor, using data only to provide and improve our services.
7. Service Availability
We strive for 99.9% uptime, but certain interruptions may occur due to:
Scheduled maintenance
Force majeure events (natural disasters, cyber-attacks, government orders)
Meta platform outages or restrictions
We will make reasonable efforts to restore services promptly.
8. Intellectual Property
All trademarks, logos, and code used within the GrowHigh ecosystem are the property of Influencio Ads Private Limited.
You may not reproduce, distribute, or modify any intellectual property without written permission.
Your business logo, brand name, and communication content remain your property.
9. Limitation of Liability
To the maximum extent permitted by law:
GrowHigh and Influencio Ads are not liable for any indirect, incidental, or consequential damages.
We are not responsible for WhatsApp API restrictions, message delivery delays, or third-party service interruptions.
Our total liability for any claim shall not exceed the amount paid for the service in the past 3 months.
10. Termination
We may suspend or terminate your account if:
You violate these Terms or applicable laws.
You misuse WhatsApp API or harm our platform integrity.
Non-payment occurs beyond the grace period.
You may cancel your subscription anytime by contacting support@influencio.in
. Upon termination, your access to data and services will cease.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction exclusively in Bengaluru, Karnataka.
12. Contact
For questions regarding these Terms, please contact:
???? support@influencio.in
???? https://influencio.in
Ownership Statement
GrowHigh Software Solutions and GrowHigh.app are owned and operated by Influencio Ads Private Limited, Bengaluru, India.