Privacy Policy
Effective Date: October 15, 2025
Last Updated: October 15, 2025
GrowHigh Software Solutions, accessible via https://growhigh.app
(the ???Platform???), is a product owned and operated by Influencio Ads Private Limited (???Company???, ???we???, ???our???, or ???us???).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our GrowHigh WhatsApp API, mobile applications, and related services (collectively, the ???Services???).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide better services and to improve our platform???s functionality. The types of information we collect include:
1.1 Personal Information
Name, company name, email address, phone number, and billing details provided during registration or subscription.
Account credentials for login and authentication purposes.
1.2 Business and Communication Data
Contact lists, customer names, and WhatsApp numbers shared for using our messaging and automation services.
Message templates, automation workflows, and chat logs (where applicable for service delivery or debugging).
1.3 Technical Information
IP address, browser type, device ID, operating system, app version, and location (approximate).
Cookies, web beacons, and usage analytics to monitor system performance and security.
1.4 Payment Information
When you make payments for subscriptions or API usage, we may collect limited payment details (processed securely via third-party gateways such as Razorpay, AirPay, or SabPaisa).
We do not store your card or bank details on our servers.
2. How We Use Your Information
We use the collected data to:
Provide, operate, and maintain the GrowHigh platform and WhatsApp API.
Facilitate user authentication and secure access.
Send transactional or service-related notifications.
Improve service performance, AI automation accuracy, and user experience.
Detect, prevent, and resolve technical issues or fraudulent activities.
Comply with legal obligations and data protection regulations.
We do not sell, rent, or trade your data with any third party.
3. WhatsApp API Data Usage
Our GrowHigh WhatsApp API uses Meta???s WhatsApp Business Platform under approved integration guidelines.
We do not read or store message content beyond the scope required for delivery, automation, or analytics.
Messages sent via the WhatsApp API are encrypted and transmitted securely.
Business users are responsible for obtaining necessary consent from their customers before initiating WhatsApp communications.
GrowHigh acts only as a data processor, transmitting data as per user configuration.
4. Data Retention
We retain your data only as long as necessary to provide our services or as required by law.
You may request deletion of your account and associated data by contacting us at privacy@influencio.in
.
After account deletion:
Logs and analytics data may be retained in aggregated or anonymized form for internal reporting.
Backups may persist temporarily for disaster recovery purposes.
5. Data Security
We implement robust security practices including:
SSL/TLS encryption for all data in transit.
Role-based access controls for internal systems.
Regular audits, vulnerability checks, and cloud firewall protection.
However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Third-Party Integrations
GrowHigh may integrate with third-party services (like Meta, Google, or payment gateways).
These services operate under their own privacy policies. We recommend reviewing their policies before using those integrations.
We are not responsible for the privacy practices or data handling by third-party services beyond our control.
7. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent for data processing.
Request a copy of your stored data.
To exercise these rights, please contact us at privacy@influencio.in
.
8. Children???s Privacy
Our services are intended for businesses and not for individuals under the age of 18.
We do not knowingly collect data from minors. If we become aware of such collection, we will delete the information promptly.
9. International Data Transfers
Your data may be stored and processed in India or other jurisdictions where our servers or service providers operate.
By using GrowHigh, you consent to this transfer of data, ensuring compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised ???Last Updated??? date.
We encourage users to review this page regularly to stay informed about how we protect personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:
Influencio Ads Private Limited
No. 789, 3rd Floor, 10th Main, 5th Block, Jayanagar,
Bengaluru, Karnataka, India ??? 560041
???? privacy@influencio.in
???? https://influencio.in
Ownership Statement
GrowHigh Software Solutions and GrowHigh.app are products and trademarks owned and operated by Influencio Ads Private Limited, Bengaluru, India.